Help Center
First please make sure that your item is not affected by the 7 days trade lock after trading. Some items are not accepted because:
- They are too low value
- The items’ price is unstable
- We already have too many of your item(s) in stock
In case you have any other questions please contact us on our Live Chat!
Item values are calculated based on their Steam Market price, some items may have lower item prices because of low volume or the price being unstable. We always try to offer you the best price possible for your items!
We offer a wide range of methods you can withdraw your funds to. These consist of the following:
If we currently don’t have a method that you can use, please let us know via our Live Support on methods you would like to see and if there is demand we will try our best in order to add these methods to our site as soon as possible.
All Crypto Currency payments are sent almost instantly and can be tracked whilst confirming on the blockchain.
For online wallets please expect up to one hour delay due to transaction verifications.
Bank Transfer & Credit Card load should take up to 7 days for your banking institution to clear.
All Steam Accounts need to be verified using the Steam Guard Mobile Authenticator in order to trade items with others. You can download the Steam app on both iOS and Android.
- Download the app on your chosen platform.
- Next, you will need to sign in and confirm the device (as shown below):
- After you’ve logged into your account you will need to activate Steam Authenticator on Steam Guard (as shown below):
- After complete Authenticator activation by SMS to enable it.
Please note, after enabling Steam Guard Authenticator to your account, you will not be able to sell your skins for up to 15 days. After this time you will freely be able to sell your skins and get money instantly with Skinomat.
Your account must be in good standing, without any trade nor community bans. Please also take note of any Steam temporary trade restrictions which may occur because of recent account changes.
To trade items your account needs to be linked to a phone number via the Steam Guard Mobile Authenticator, which can be downloaded from the Steam website.
Make sure you have added a correct Trade URL on Skinomat so we can load your inventory.
Also make sure your inventory and profile privacy settings are set to Public. Check out your Steam Privacy Settings
Are you selling huge amounts of items monthly?
We can offer you better conditions and bonuses when working longterm. Please contact us on [email protected] to get in touch with a personal account manager.