Why is my withdrawal “Under Review”?

What does "Under Review" mean, and how long will I need to wait?

If your withdrawal is "Under review", it means our team needs to check it manually. There is no need to worry, as in most cases, you do not need to do anything. Just wait while we review your payment. We will review your payment in less than 12 hours. If your review takes longer, please contact our customer support team so we can assist you and provide an update.

Why is my payment "Under Review"?

Your security is our top priority. We use special systems to keep your items and money safe. If your transaction is suspended, it means our anti-fraud system noticed something unusual. This can happen if there is suspicious activity, a high payout, or if you are selling many items at once. Our Fraud Prevention Team will review your withdrawal, and you will receive your funds quickly.

Why is my withdrawal “Under review” for longer than 24 hours?

If your review takes more than a day, contact our customer support team, and we will help you. If you are not sure how to reach us, click here for instructions.